Available from supplier
BARREL EPAC
(250W)
(250W)
Colour options
$2,799
Freedom,
//
//
//
//
//
//
//
//
Available from supplierSale
BARREL
OFF-ROAD
OFF-ROAD
Colour options
$2,499
$2,899
Available from supplierSale
DiroDi Rover Plus Step
Over
Over
Colour options
$2,754
$3,490
Available from supplierSale
DiroDi Rover Plus Step
Thru
Thru
Colour options
$2,754
$3,490
Available from supplierSale
DiroDi Rover Pro Step
Over
Over
Colour options
$3,264
$4,290
Available from supplierSale
DiroDi Rover Pro Step
Thru
Thru
Colour options
$3,264
$4,290
Available from supplierSale
DiroDi Rover Standard Step
Over
Over
Colour options
$2,482
$3,170
Available from supplierSale
DiroDi Rover Standard Step
Thru
Thru
Colour options
$2,482
$3,170
Available from supplierSale
Flight Risk
FR303
FR303
Colour options
$2,899
$3,699
Available from supplierSale
Flight Risk
FR333
FR333
Colour options
$4,199
$4,699
New to e-bikes?
Find your perfect ride.
Repairs
and Services
Book workshop time for repairs, tune-ups, diagnostics, safety checks, and e-bike servicing.
Book a serviceOwner
Support
Everything after you buy - warranty details, workshop bookings, and your order history. Real support from the shop that sold you the bike.
Can't decide?
Compare up to 4 bikes side-by-side.
Australia's e-bike laws vary by state and keep changing. Know where you stand.
Our
Mission
Shellharbour's e-bike specialist, focused on certified legal compliance. Every bike. Every rider. Forever.
250W
Max Continuous
Every bike in our range meets the national EN 15194 standard. No grey imports. No risk.
25KM/H
Pedal Assist
Cutoff
Motor assistance cuts at 25km/h across all models. Legal on every road and cycleway in Australia.
5 YR
Frame Warranty
Five-year frame, two-year motor and battery, same-week workshop turnaround. We stand behind every bike we sell.
Shop
E-bikes.
Available from supplier
BARREL EPAC
(250W)
(250W)
Colour options
$2,799
Available from supplierSale
BARREL
OFF-ROAD
OFF-ROAD
Colour options
$2,499
$2,899
Available from supplierSale
DiroDi Rover Plus Step
Over
Over
Colour options
$2,754
$3,490
Available from supplierSale
DiroDi Rover Plus Step
Thru
Thru
Colour options
$2,754
$3,490
Available from supplierSale
DiroDi Rover Pro Step
Over
Over
Colour options
$3,264
$4,290
Available from supplierSale
DiroDi Rover Pro Step
Thru
Thru
Colour options
$3,264
$4,290
Product overview.
New to e-bikes?
Find your perfect ride.
Can't decide?
Compare up to 4 bikes side-by-side.
Compare
Bikes.
Book a
Service or Repair.
E-Bike
Servicing.
An e-bike is a bike plus a motor, a battery, and a computer. Kept serviced, it stays fast, safe, and holds its range for years. Neglected, small faults become expensive ones. Here's everything worth knowing before you book.
Why it
matters
E-bikes are ridden harder and further than regular bikes - the motor makes it effortless to rack up kilometres, which wears the drivetrain and brakes faster. Regular servicing catches that wear early, keeps the motor and battery healthy, and protects your warranty.
Every service we do is logged to your Owner's Terminal, so you always have a full history - useful for warranty claims and for resale.
How often should you service?
First service (break-in)
After the first 4-6 weeks or ~200 km. New cables stretch and spokes settle in - a quick adjustment now prevents problems later. Often free with a bike bought from us.
Minor service
Every 6 months or ~1,000 km. Tune-up, safety check, motor diagnostic scan, and battery health report.
Major service
Every 12 months or ~4,000 km. Full strip-down: drivetrain, brakes, bearings, full motor and battery diagnostic, firmware updates, frame inspection.
Battery health check
At least once a year. A calibrated discharge test measures true capacity so you know exactly how much range you have left. Free any time you drop in.
Heavy or daily use
Commuters, couriers, and cargo riders should halve these intervals. Brake pads and chains wear quickly under daily load.
Whichever comes first - time or distance. When in doubt, book a minor service.
What actually gets serviced
Drivetrain
Chain wear measured, cassette and chainring checked, derailleur indexed, gears shifting clean. The motor puts extra load here - it wears faster than on a regular bike.
Brakes
Pad thickness, rotor condition, lever feel. Hydraulic systems bled if needed. E-bikes are heavier and faster, so braking is safety-critical.
Motor
Diagnostic scan for error codes, torque and speed sensors checked, bearings and mounting inspected, power delivery tested against spec.
Battery
Capacity tested against rating, battery-management system read, cells balanced, contacts and mount cleaned and checked for corrosion.
Electronics
Display, wiring loom, connectors, and sensors inspected for water ingress, chafing, or loose plugs - the most common cause of intermittent faults.
Wheels + tyres
Wheels trued, spoke tension checked, tyre wear and pressure set. Heavier bikes are harder on wheels and tyres than pedal bikes.
Frame + bearings
Headset and bottom-bracket bearings checked, all bolts torqued to spec, frame and fork inspected for cracks or damage.
Firmware
Motor and display firmware updated to the latest stable release, stored error codes cleared, settings restored to spec.
Clean + protect
Full wash, drivetrain degreased and re-lubed, contact points protected. A clean bike lasts longer and faults are easier to spot.
Signs it needs a service
Range has dropped
Not going as far on a charge as you used to. Could be the battery, tyre pressure, or a dragging brake - worth a check.
New noises
Clicking, grinding, or rattling. Noise is the first symptom of wear - cheapest to fix when caught early.
Soft or noisy brakes
Spongy lever, squealing, or longer stopping distance. Never ride an e-bike with brakes you don't trust.
Error code on the display
Any fault code means the system has detected a problem. Bring it in and we'll read it and clear the cause.
Gears skipping
Chain jumping or slow to shift usually means a stretched chain or worn cassette - and under motor load it gets worse fast.
Motor cutting in and out
Power dropping or surging is often a loose connector or sensor fault. Easy to diagnose, and safest fixed promptly.
Look after the battery
The battery is the most expensive part of your e-bike, and how you treat it decides how long it lasts. Keep it between 20% and 80% charge for daily use, avoid leaving it flat or on the charger for weeks, and store it somewhere cool and dry - never in freezing or baking heat.
Charge with the supplied charger only. If capacity or range drops noticeably, bring it in for a free health check before it gets worse. See the warranty terms for the exact battery cover.
Our service types
Standard service
Tune-up plus chain wear check, hub/headset adjust, motor diagnostic scan, battery health report. Same-week turnaround.
Annual major service
Full strip-down, drivetrain check, brake service, full motor and battery diagnostic, firmware updates, frame inspection.
Diagnostic only
Pinpoint a fault. The cost is credited toward any work you book to fix it.
Pickup + drop-off (Illawarra)
Can't bring it in? We collect from anywhere between Wollongong and Kiama.
We service every brand we sell, plus most major imports. Prices confirmed at drop-off.
Keeping it healthy between services
Keep it clean + lubed
Wipe the frame down and keep the chain lightly oiled. Never blast the motor or battery area with a pressure washer.
Check tyre pressure
Set to the range printed on the sidewall every couple of weeks. Correct pressure means more range and fewer flats.
Charge smart
Supplied charger only, room temperature, and don't leave it plugged in for days. Top up before it hits empty.
Store it dry
Somewhere cool and dry, out of the weather. For long storage, leave the battery around half charge.
Pre-ride check
Quick squeeze of the brakes and glance at the tyres before you head out. Thirty seconds catches most surprises.
Don't skip the interval
If it's due, book it - even if nothing feels wrong. Servicing is far cheaper than the repair it prevents.
Frequently
Asked.
The questions we get every week, answered properly. If yours isn't here, get in touch - we'll add it.
Bikes + Buying
Are your bikes road-legal in every state?
Yes. Every bike we sell meets the federal EN 15194 standard - 250W continuous, pedal-assist only, 25 km/h cutoff. That makes it legal as a bicycle in every Australian state and territory. We provide a printed conformity certificate at point of sale.
Do you offer finance?
Yes - interest-free finance through our partner Humm for purchases above $1,000, repaid over 6, 12, or 24 months. Apply in person or online during checkout.
Do you take trade-ins?
We accept trade-ins on most legal e-bikes regardless of brand. Bring it in for a no-obligation valuation. Trade-in credit can be applied to a new purchase or paid out as cash for cash buyers.
Delivery + Pickup
Do you ship Australia-wide?
Yes. Free shipping anywhere in NSW, $99 flat rate to other capital cities, $199 to regional. Bikes ship 95% pre-assembled - ten minutes to ride after unboxing.
How long does delivery take?
Sydney metro: 2-4 business days. NSW regional: 3-5. Interstate: 5-10. Remote areas can take longer; we'll quote on request.
Can I pick up in person?
Yes - pickup is free and fastest. Order online, choose pickup at checkout, and we'll have it built and tested for you within 24 hours.
Warranty + Service
What's covered under warranty?
Frame: 5 years. Motor: 2 years. Battery: 2 years (or 500 charge cycles). Electronics and integrated lights: 12 months. Wear items (tyres, brake pads, chains) are not covered.
Where do I get my bike serviced?
Our Flinders workshop services every brand we sell, plus most major imported brands. Book a service online or call us. Service intervals are based on standard manufacturer recommendations adjusted for Illawarra coastal conditions.
What if I bought my bike elsewhere?
We service most major e-bike brands regardless of where you bought them. Bring it in for a $30 diagnostic and we'll quote for any work needed.
Battery + Safety
How do I charge my battery safely?
Always use the supplied charger. Charge in a well-ventilated area, away from flammable materials. Don't leave on charge overnight. Don't charge a damaged or swollen battery - bring it to us. See the full battery safety guide.
What's the real-world range?
Range depends on assist level, terrain, rider weight, and weather. As a rule of thumb: divide the manufacturer's claim by 1.5 for an honest commute number. Our Owner's Terminal tracks your actual range over time.
How long do batteries last?
Quality lithium e-bike batteries are designed for 500-800 full charge cycles before noticeable capacity loss - that's 5-7 years of typical commuting. Replacement batteries are available for every bike we sell.
Legal + Insurance
Do I need a licence?
No. Compliant 250W e-bikes are treated as bicycles under road rules. No licence, no registration, no CTP. Helmet is mandatory.
Do I need insurance?
Not legally required, but strongly recommended given the value of modern e-bikes. See our insurance guide for current Australian providers and what to look for.
Can I ride on footpaths?
Depends on your state. Permitted in QLD, NT, ACT (10 km/h max), and TAS (under-12s + accompanying adult). Not permitted in NSW, VIC, WA, SA except for under-12s. See your state regulations page.
Still need help?
Talk to a
Human.
If you didn't find what you needed above, get in touch and we'll answer the same day.
Built
Local.
Shellharbour's e-bike specialist, run by riders who started this shop because nobody else in the Illawarra was doing it properly.
01 - How we got here
We started Charged Up because the Illawarra deserved an e-bike shop that actually knew the bikes.
Three years ago there were two ways to buy an e-bike in the Illawarra: drive 90 minutes to Sydney, or order a grey-market import sight-unseen and hope it didn't catch fire. Neither option was great.
We're riders. We commute. We've fixed bikes in our garage at 11pm because there was nowhere local to take them. So we opened a workshop, then started carrying the bikes we'd actually buy ourselves - properly certified, properly serviced, properly supported.
Today we sell, service, and stand behind every bike that leaves our floor, with full EN 15194 documentation on every bike. That matters more now than ever.
What we stand for
01
Compliance
Legal first, always.
We don't sell anything that can't be ridden legally on Australian roads. No grey imports, no firmware unlocks, no winks.
02
Service
Workshop attached.
Every bike we sell is one we can service ourselves. No 'send it back to the manufacturer' fobs - same-week turnaround on all repairs.
03
Local
Illawarra-built.
We ride the same coastal salt and dust you do. Our service intervals and recommendations are tuned for the local environment, not generic manufacturer copy.
04
Lifetime
Forever support.
Once you buy from us, you're in the Owner's Terminal - warranty tracked, service history recorded, parts lookup always one tap away. No expiry.
Talk to
Us.
Email, phone, or come in. We answer everything within one business day.
Send a message
Come
Ride.
Our Flinders workshop carries every bike in the range. Free parking out front.
Charged Up E-bikes
Address
1 Elizabeth Circuit, Flinders
NSW 2529, Australia
Hours
Mon-Fri: 9am - 5:30pm
Sat: 9am - 3pm
Sun: Closed
Public holidays: Closed
Sat: 9am - 3pm
Sun: Closed
Public holidays: Closed
Shellharbour, NSW
Full range on display
Every bike in our range is on the floor - pick up, sit on, ride. No mail-order guesswork.
Workshop attached
Service appointments, walk-in repairs, parts pickup. We service every brand we sell, plus most major imports.
Change
Of Mind.
30-day change-of-mind on bikes, 14 days on accessories. Easy process, no restocking fees if returned in original condition.
Overview
Buying a bike is a big call. We make returns simple so you can buy with confidence.
This policy is in addition to your statutory rights under the Australian Consumer Law - those rights apply regardless of what's stated here.
Return windows
Bikes
30 days from delivery, change-of-mind
Accessories
14 days from delivery, change-of-mind
Batteries
7 days, unopened only (safety-sensitive item)
Clearance / final-sale items
Not eligible for change-of-mind return
Faulty items
Australian Consumer Law applies - return any time within reasonable period for repair, replacement, or refund
Condition required
-
Original packaging
Box, foam, accessories, paperwork. Mostly intact is fine; pristine isn't required.
-
Lightly used is OK
Up to 20km of riding is fine. Significantly worn drivetrain or scratched paint is not.
-
Proof of purchase
Order number is enough - we keep a record of every sale.
How to return
-
Email us
Send your order number to our contact email. We'll confirm eligibility and arrange collection or drop-off.
-
Bike collection (free in Illawarra)
We pick up free from anywhere between Wollongong and Kiama. Outside that, $99 flat for NSW, $199 elsewhere.
-
Refund within 5 business days
Refunded to original payment method once we've inspected the bike. Usually faster.
Damage and missing parts
If a bike comes back with crash damage, missing components, or significant wear we'll deduct the repair/replacement cost from the refund. We'll itemise any deductions before processing - no hidden charges.
Common questions
Do I get my shipping cost refunded?
Yes if the return is for a faulty item or our error. No if it's change-of-mind - original shipping (if any) is non-refundable.
Can I exchange instead of refund?
Yes - exchanges welcome and we'll waive any return shipping. Just mention 'exchange' when you contact us.
What about partial returns (e.g. an accessory bundled with a bike)?
If you return one item from a multi-item order, we refund that item at its individually-listed price. Bundle discounts may be recalculated.
I bought through Afterpay / Humm / Klarna. How does the refund work?
The refund goes back through the same finance provider. They handle the adjustment to your repayment schedule. Usually takes 1-2 business days longer than a card refund.
Is there a restocking fee?
No - provided the item comes back in resalable condition (per the criteria above), there are no fees beyond return shipping.
Your statutory rights
Nothing in this policy limits your rights under the Australian Consumer Law. If a product fails to meet a consumer guarantee, you're entitled to a repair, replacement, or refund regardless of the change-of-mind terms above. More on consumer rights at accc.gov.au.
Need to return something?
Email us
Shipping
+ Pickup.
We ship every bike Australia-wide, fully insured, mostly pre-assembled. Free across NSW. Pickup from our Flinders workshop is free and same-day.
Overview
All e-bikes ship 95% pre-assembled - front wheel, handlebars, pedals, and a quick brake test are the only setup steps. Allow ten minutes from box-open to first ride.
Accessories ship same-day if ordered before 12pm Sydney time, Mon-Fri.
Rates
Free
NSW (any address)
$99 flat
Melbourne, Brisbane, Adelaide, Canberra, Hobart
$199 flat
Perth, Darwin, Tasmania (regional), interstate regional
Quote on request
Remote / island / very heavy orders
Free
Pickup from Flinders workshop
Delivery time (after dispatch)
Sydney metro
2-4 business days
Wollongong / Illawarra
1-2 business days
NSW regional
3-5 business days
Melbourne / Brisbane
4-6 business days
Adelaide / Canberra
5-7 business days
Perth / Hobart / Darwin
7-10 business days
Regional interstate
8-14 business days
How we ship
-
Bike-specific carriers
We ship via Pack & Send and Cyclo Couriers, both rated for e-bike transport. Not via standard parcel networks.
-
Fully insured
Every bike is insured for full retail value during transit. Damage in transit is replaced, not repaired.
-
95% pre-assembled
Front wheel, handlebars, pedals to fit. Tools and a quick guide included.
-
Box recycling
Cardboard packaging is fully recyclable. Loose foam should go to e-waste collection.
Pickup from Flinders is fastest
Order online, choose 'Pickup' at checkout. We'll have it built, tuned, and tested for you within 24 hours. We'll text you when it's ready. No appointment needed for pickup during opening hours.
When it arrives
-
Inspect on delivery
Open the box in front of the courier. Sign 'subject to inspection' on the consignment.
-
Photograph any damage
If anything looks off, photograph the damage and the box. Email us within 24 hours and we'll handle the claim.
-
Setup help
Most riders are riding within 10 minutes. If you're unsure, our Owner's Terminal has a step-by-step video walkthrough.
Common questions
Can I track my order?
Yes. You'll get a tracking link by email and SMS the moment your bike leaves our workshop. The link updates in real-time through to your door.
Do you deliver to PO boxes or parcel lockers?
Sorry - bikes are too large. We need a street address and someone to sign for it. Workplace addresses are fine.
What if I'm not home?
The courier will leave a card and attempt redelivery the next business day. After two missed deliveries, the bike is held at the local depot for 5 days for collection. We'll forward the depot details by SMS.
Can I change the delivery address after ordering?
Yes if the bike hasn't been collected by the courier yet - usually within 4 hours of ordering. After that, it's possible but incurs a redirection fee. Email us as soon as possible.
International shipping?
We don't ship internationally at this stage. Australian addresses only.
Question we haven't answered?
Contact us
Check
My Bike.
Run through these five questions to find out if your e-bike is road-legal in Australia. Takes 60 seconds. No personal info required.
01 - How this works
Every Australian state and territory uses the federal EN 15194 standard as the baseline for what counts as a 'bicycle' instead of a 'motor vehicle'. If your bike fails any of the five criteria below, it's classified as a motor vehicle - which means it can't legally be ridden on roads, paths, or cycleways without registration, CTP, and a motorcycle licence.
This is a self-check. If anything's unclear, bring the bike to our Flinders workshop and we'll inspect it for free.
What you'll need
Before starting, find your motor's continuous power rating (usually on a sticker on the motor housing or in the manual), confirm the throttle behaviour, and check the speed cutoff in your bike's display settings.
The 5 checks
1. Is the motor 250W continuous or less?
Look for a sticker on the motor - usually at the rear hub or down by the bottom bracket. It should say something like '250W' or '250W rated'. Peak power can be higher (often 500W+) - that's fine. The CONTINUOUS rating is what matters.
If your bike is rated 350W, 500W, 750W, or 1000W continuous, it does NOT meet the federal standard. State rules can differ and change over time, so check the current requirements with your state or territory transport authority before relying on any higher-wattage exception.
2. Does the motor only assist when you're pedalling?
This is the 'pedal-assist' requirement. The motor should only provide power while you're actively pedalling. As soon as you stop pedalling, the motor should cut.
Throttle exception: NSW allows throttle assist up to 6 km/h (walking pace start). QLD and SA have a separate exception for older 200W power-on-demand bikes. Every other state requires pedal-assist only with no throttle.
3. Does motor assistance cut off at 25 km/h?
Pedal-assist must stop providing power when you reach 25 km/h. Above that, you can keep going under your own power, but the motor must not contribute.
Check this on your bike's display - it usually has a maximum-assist-speed setting. Many imported bikes ship with this set to 32 km/h or higher; that needs to be reset to 25 km/h to be legal.
4. Has anyone bypassed or modified the limiter?
This includes firmware mods, dongles, magnet-on-spoke tricks, jumper-wire bypasses, and 'sport mode' apps that disable the cutoff. ANY of these makes the bike non-compliant - and most insurers will refuse a claim if they discover the modification post-incident.
If you bought the bike second-hand, ask the previous owner directly. Common indicators of modification: the bike runs above 32 km/h on motor only, the speed display reads zero or a wildly wrong number, or the controller has visible aftermarket connections.
5. Do you have a compliance certificate or EN 15194 documentation?
Reputable retailers provide an EN 15194 conformity certificate at point of sale. If you bought from us, this is in your Owner's Terminal under Documents. If you bought elsewhere, check your purchase receipt and original packaging.
Without documentation, you may be roadworthy but you'll struggle to prove it during a roadside check. Police in some states may ask you to show compliance during an inspection, so keep your documentation accessible and check what your state or territory requires with the relevant transport authority.
If you answered NO to any question
Your bike is not currently road-legal. Depending on which check failed, you may be able to bring it back into compliance (e.g. resetting the speed cutoff, removing aftermarket modifications). If the underlying motor is rated above 250W continuous, the bike cannot be made compliant and shouldn't be ridden on roads or cycleways.
Get in touch - we'll do a free in-person inspection at our Flinders workshop and tell you exactly where you stand.
If you answered YES to all five
You're road-legal in every Australian state and territory. Keep your conformity certificate accessible (a phone photo is fine), and make sure your insurance reflects the bike's actual value. Insurance guide here.
Common borderline cases
-
Older 'speed pedelec' (45 km/h)
Not legal as a bicycle in any AU state. Requires motorcycle licence + registration. Can't be retrofitted to compliance.
-
Aftermarket battery upgrades
Power output stays the same - just longer range. These are fine provided the original motor and controller are unchanged.
-
Grey-market 1000W imports
Almost universally non-compliant and cannot be made compliant. Check the rules for your state with the relevant transport authority.
-
Custom builds
DIY motor swaps must use a 250W continuous motor and a controller with a 25 km/h cutoff to be road-legal.
Get a free in-person check
Bring it in for inspection
Read your state's rules
Regulations by state
Warranty
+ Support.
Every bike we sell is covered by component-specific warranties - frame, motor, battery, and electronics. Plus lifetime support through the Owner's Terminal.
Overview
Warranties are tracked automatically in your Owner's Terminal. You don't need to register anything separately - buying from us activates the cover.
For service or claims, contact us via the contact form, by phone, or in person at the workshop.
Coverage by component
Frame
5 years against manufacturing defects (cracks, weld failures, fork misalignment)
Motor
2 years against manufacturing defects + premature wear
Battery
2 years OR 500 full charge cycles, whichever comes first. Capacity covered if it falls below 70% of rated within term.
Motor controller
2 years against manufacturing defects
Display / control unit
2 years against manufacturing defects
Integrated lights
12 months against manufacturing defects
Integrated electronics (sensors, wiring)
12 months
Wear items (chain, cassette, brake pads, tyres, grips, cables)
Not covered - wear items, replaced as part of normal servicing
What we cover
Manufacturing defects
Anything that fails because it shouldn't have. Covered for the term shown above.
Labour for in-warranty work
We don't charge labour for repairs covered under warranty.
Pickup + delivery (Illawarra)
If the bike isn't safe to ride, we'll collect it and return it free of charge within the Wollongong-Kiama corridor.
What we don't cover
Crash damage
Frame, fork, or component damage from impact, fall, or collision. Insurance handles this.
Modifications
Aftermarket controllers, tuning dongles, firmware bypasses, non-OEM batteries - all void warranty.
Wear items
Chains, cassettes, brake pads, tyres, cables - replaced as part of normal servicing.
Cosmetic
Scratches, fading, chips. We're a workshop, not a panel-beater.
Battery cover specifics
Battery warranty is the most common claim and the most often disputed across the industry. Our policy is straightforward: if your battery's measured capacity falls below 70% of its rated capacity within 2 years OR 500 full charge cycles (whichever comes first), we replace it free of charge.
Capacity is measured at our workshop using a calibrated discharge test - bring the bike in for a free check any time.
How to make a claim
Get in touch
Call, email, or use the contact form. We'll triage and confirm next steps within one business day.
Bring the bike in
We'll inspect at the Flinders workshop. Pickup available within the Illawarra.
We handle the rest
If covered, we'll repair or replace at no cost. We deal with the manufacturer directly - you're not chasing them.
Beyond warranty
Lifetime support
The Owner's Terminal stays active forever. Service history, document vault, parts lookup - yours regardless of warranty status.
Out-of-warranty repairs
Standard workshop rates apply. Quoted before any work starts.
Replacement batteries
Available for every bike we sell, even after the original is out of warranty.
Transfer of ownership
Warranty transfers with the bike. New owner just needs to update their details in the Owner's Terminal.
Pay Over
Time.
Interest-free finance, lay-by, and standard buy-now-pay-later through our retail partners. Most riders are approved on the spot.
Overview
A quality e-bike is a multi-thousand-dollar purchase that often pays for itself in saved fuel and parking within 18 months. Spreading that cost over the same window makes the maths even better.
We've partnered with three lenders that between them cover most needs: Humm for interest-free up to 24 months, Afterpay/Klarna for short-term split-payment, and standard credit for longer-term arrangements.
0%
Interest on Humm 6 / 12 / 24 months
$1,000+
Minimum purchase for finance
5 min
Typical approval time
Available finance options
Humm Big Things
Interest-free for 6, 12, or 24 months on purchases $1,000+. Soft credit check, instant approval. Best for bikes.
Afterpay
Pay in 4 instalments over 6 weeks. No interest, no credit check. Up to $2,000.
Klarna
Pay in 4 instalments or in 30 days. Up to $1,500. Good for accessory packs.
Lay-by (in-store)
Reserve a bike with 20% deposit, pay off over up to 6 months at no extra cost. Bike held for you until paid in full.
Bank finance
If you've got pre-approved finance from your bank, we accept it like cash. Bring the documentation.
Humm is usually the right answer
For purchases over $1,000, Humm's 12 or 24 month interest-free option works out cheapest for most people. Soft credit check (won't affect your score), instant approval, no fees provided you pay on schedule. Apply at checkout or in person.
Quick comparison
Humm Big Things
$1,000-$30,000 · 6, 12, 24 months · 0% interest. $8/mo account fee on 24mo plan only. Best for bikes.
Afterpay
$0-$2,000 · 6 weeks (4 payments) · 0% interest. $10 late fee. Best for accessories or small bikes.
Klarna
$0-$1,500 · 6 weeks or 30 days · 0% interest. Good European bank backing.
Lay-by
$200-whatever · Up to 6 months · 0% fees. Bike not delivered until paid off. Best for save-up purchases.
Bank pre-approval
Whatever your bank approved · Whatever your bank set · Brought in like cash. Useful for cars + bikes combined finance.
How to apply
Online
Add to cart, choose your finance partner at checkout. Approval in seconds.
In person
We'll walk you through Humm or Afterpay on a tablet. Out the door in 15 minutes if approved.
Not sure which to pick?
Call us. Tell us the bike and the timeframe - we'll point at the cheapest option for your situation. Genuinely no commission to us either way.
Common questions
What credit score do I need? +
Humm uses a soft credit check; most applicants with no major defaults are approved. Afterpay and Klarna don't run formal credit checks but rely on payment history. Lay-by has no credit check at all.
Will applying affect my credit score? +
Humm runs a soft check, which doesn't affect your score. Afterpay and Klarna don't appear on credit files at all. Bank pre-approval may affect your score depending on the lender's process.
Can I pay off early? +
Yes for all options, no early-repayment penalty on any of them. With Humm 24mo, paying early avoids the monthly account fee.
What about salary sacrifice? +
Some employers participate in workplace bike-purchase schemes (RemServ, Smartsalary, etc.) that allow bikes to be salary-packaged. We're set up to invoice these schemes - bring the paperwork and we'll handle it.
Trade-in + finance? +
Yes - trade-in credit comes off the bike price, then finance applies to the remainder. Net effect is lower monthly payments. Trade-in details.
Insure
It Properly.
E-bikes are one of the most-stolen vehicle categories in Australia per dollar value. Standard home contents insurance often won't cover them. Here's what actually works.
01 - The problem
A modern e-bike is a $3,000-$10,000 piece of equipment. Most home contents policies cap mobility-equipment claims at $1,000-$2,000 and exclude theft away from the home. If you ride to work, lock up at a cafe, or store the bike in a shared garage, your standard insurance probably isn't covering you.
This guide covers what to ask for, who currently offers proper e-bike cover in Australia, and how to actually get a payout if the worst happens.
[VERIFY - add real figure]
Share of e-bike thefts that happen at the rider's home or workplace
[VERIFY - add real figure]
Typical insured value of an Australian e-bike
[VERIFY - add real figure]
Typical claim turnaround for specialist e-bike insurers
What to look for in a policy
New-for-old replacement
Older policies pay depreciated value. Insist on new-for-old up to 3 years old.
Cover away from home
The big one - many home insurers exclude theft outside the home address.
Worldwide cover
Useful if you ride on holiday or commute beyond your usual area.
Accidental damage
Crashes, drops, transport damage. Usually optional but worth it.
Battery cover
Lithium battery damage and theft are commonly excluded - check carefully.
Liability
If you hit a pedestrian, injure another rider, or damage a vehicle.
Check your home contents first
Before buying a separate policy, call your home insurer and ask three questions: (1) What's the per-item limit for bicycles and e-bikes? (2) Am I covered for theft away from home? (3) Is lithium battery damage included? If any answer is unsatisfactory, you need a specialist policy.
Australian e-bike specialist insurers (April 2026)
Velosure
Specialist bicycle/e-bike insurer. Check current cover and pricing directly with the provider.
Bingle
[VERIFY provider details] - confirm whether this provider currently offers e-bike cover before relying on it.
QBE Bike Insurance
Standalone bike policy through QBE. Check current cover and pricing directly with the provider.
NRMA Bicycle Insurance
Add-on to home contents for NRMA customers. Check current cover and pricing directly with the provider.
CETA / Allianz
Commercial e-bike / fleet cover for couriers and delivery riders. Check current cover and pricing directly with the provider.
Make sure you can actually claim
Photograph everything
Frame, serial number, accessories, both sides, drivetrain. At purchase + after each big upgrade.
Keep receipts
Original purchase, accessories, every service. Insurers ask for proof of value AND condition.
Use a registered lock
Sold Secure Gold or Diamond rated. Most insurers require this for theft cover.
Register the serial
Bike Vault, BikeRegister, or your insurer's own database. Helps recovery and proves ownership.
Common questions
Do I need to insure an e-bike under $1,500? +
For low-value bikes, your home contents policy may cover replacement adequately. For anything over $2,000, or if you ride away from home regularly, specialist cover is usually worth it.
Does insurance cover battery degradation or fire? +
Degradation, no - that's wear and tear. Fire damage from a defective battery can be covered, but only if you're using a manufacturer-approved charger and the battery wasn't aftermarket. Lithium fires from non-compliant imports are commonly excluded.
I ride for Uber Eats / Menulog. What changes? +
Most personal e-bike policies exclude commercial use. You need a commercial e-bike policy (CETA, Allianz commercial, or your gig platform's own cover). Riding for income on a personal policy means you're uninsured if anything goes wrong.
What about CTP (compulsory third party)? +
CTP is for registered motor vehicles. Compliant e-bikes are bicycles under road rules and don't have or need CTP. If you cause injury to someone, you'd claim under the liability portion of your e-bike or home contents insurance instead.
Quick recommendation
If your bike was over $3,000 and you ride away from home regularly, get a specialist policy. Compare specialist providers like Velosure and QBE Bike Insurance for the situations that matter - theft anywhere, new-for-old, accidental damage - and confirm exactly what each policy covers. Pricing varies with the bike's value and the cover you choose, so get a current quote before you commit.
Trade
It Up.
Get credit toward a new bike - or cash if you're not buying. We accept most legal e-bikes regardless of where you bought them, including ours.
Overview
Trading in your old e-bike (or regular bike) is the easiest way to upgrade. We assess on the spot, you walk out with credit or cash. No haggling, no listing-it-yourself hassle, no random buyers turning up at your house.
We accept e-bikes from any brand, plus quality regular bikes. Battery condition is the biggest factor in valuation.
30 min
Full assessment, no booking required
40-70%
Of original retail typical for 1-2 yo bikes in good condition
Same day
Cash-out or credit applied
What we accept
Compliant e-bikes (any brand)
Anything that meets the federal EN 15194 standard. Better condition = better offer.
Premium regular bikes
Road, gravel, MTB, commuter - anything over $1,000 retail in good order.
E-bike batteries
Standalone battery trade-ins for upgrades or capacity increases.
Recent imports (case-by-case)
Some grey-import e-bikes have value as parts donors. Bring it in for a quote.
Non-compliant high-power e-bikes
We can't legally on-sell these. We may take them for parts at a nominal value.
Damaged-frame bikes
Crash damage to the frame writes a bike off.
How it works
Bring it in
Drop in any time during opening hours. No appointment needed. Bring keys, charger, and any accessories.
We assess (30 min)
Battery health test, motor diagnostic, frame inspection, drivetrain wear check.
We make an offer
Cash or credit toward a new purchase. Credit gets a 10% bonus.
You decide
No obligation. If the offer doesn't suit, take the bike home.
Credit beats cash
Trade-in credit toward a new bike includes a 10% bonus over the cash offer. Example: an offer of $1,500 cash becomes $1,650 in store credit. Credit doesn't expire and is transferable.
What affects valuation
Battery health
The single biggest factor. Below 70% capacity halves most offers.
Frame condition
Cosmetic scratches OK. Cracks, dents, paint failures around weld joints are deal-breakers.
Drivetrain wear
Heavy chain stretch, worn cassette, brake-pad replacement reduce offer.
Electrical history
Service history, firmware version, controller replacements all factor in.
Documentation
Original receipt, EN 15194 cert, service records add value.
Demand
Some models hold value better than others. We'll be straight about which ones.
Common questions
Can I get a quote without bringing the bike in? +
We can give a rough range over email if you send photos and the model. Final offer requires in-person assessment - battery condition is too important to assess remotely.
What if my bike doesn't run? +
Bring it in anyway. A non-running bike often just needs a controller swap or charger - we can offer trade-in value based on the working components.
Do you take trade-ins on grey-import bikes? +
Sometimes. Non-compliant high-power bikes have limited resale value but may be worth taking for parts. We're upfront about the value and the reasoning.
Can I trade up multiple times? +
Yes - and we encourage it. Customers who trade up every 2-3 years end up with newer batteries and better warranty cover for similar lifetime cost.
Know
Where you stand.
Australia's e-bike laws are changing fast. NSW just dropped from 500W to 250W. WA is crushing non-compliant bikes. We track every state so you don't have to.
NSW
New South Wales
Changing
Power cap dropped to 250W. Active enforcement begins 2026.
VIC
Victoria
Stable
EN 15194 standard. 250W / 25 km/h enforced since 2012.
QLD
Queensland
Stable
Aligned to federal standard. 200W throttle exception for older bikes.
WA
Western Australia
Enforcing
Active crackdown on non-compliant imports. Penalties to $1000.
SA
South Australia
Stable
Federal standard with optional 200W power-on-demand allowance.
TAS
Tasmania
Stable
Federal standard. Helmet required, lights required after dusk.
ACT
Capital Territory
Stable
Federal standard. Cycleway-friendly, integrated with road network.
NT
Northern Territory
Stable
Federal standard. Limited cycle infrastructure, road riding common.
Why it matters
An e-bike is only a bike in the eyes of the law if it meets the federal standard EN 15194 - 250W continuous, pedal-assist only, 25 km/h cutoff. Anything more powerful or throttle-driven is a motor vehicle, which means it can't be ridden on roads, paths, or bike lanes without registration, insurance, and a licence.
Each state and territory then layers its own enforcement on top. Some are tightening (NSW, WA), some have been stable for years (VIC, QLD). This hub is updated whenever a state changes its rules.
Stay informed
Australian e-bike laws are evolving fast. Subscribe to be notified when laws change in your state.
NSW
New South Wales.
The rules around what's road-legal in NSW can change. In general, EN 15194 250W pedal-assist bikes are treated as bicycles - always confirm current requirements with Transport for NSW. Here's where the line is generally drawn.
Changing
Last reviewed: April 2026
Power limit
250W
Continuous rated. Confirm the current power limit with Transport for NSW.
Speed cutoff
25 km/h
Pedal-assist must cut off here. Throttle assist banned above 6 km/h.
Licence + rego
Not required
Compliant bikes treated as bicycles. Helmet required at all times.
What's allowed
-
EN 15194 compliant e-bikes (250W / 25 km/h pedal-assist)
Ridden anywhere a regular bicycle can go: roads, cycleways, shared paths.
-
Throttle assist up to 6 km/h
Walking-pace start assist is permitted on otherwise-compliant bikes.
-
Carrying a child passenger in an approved seat
Same rules as a regular bicycle. Both rider and child must wear helmets.
What's not
-
Bikes over 250W continuous rated
Motorbike classification. Requires registration, CTP insurance, and a motorcycle licence - which won't be issued for these bikes.
-
Throttle-only e-bikes over walking pace
Pure throttle (no pedalling) above 6 km/h is illegal regardless of motor wattage.
-
Modifying or removing the speed cutoff
Disabling the firmware cutoff makes the bike non-compliant and uninsurable.
-
Riding without a helmet
Helmet offences carry a fine - check the current amount with Transport for NSW. Strictly enforced.
Recent changes
-
Check current rulesPower limit under EN 15194
Only e-bikes meeting the 250W EN 15194 pedal-assist standard are treated as bicycles in NSW. Confirm the current power rules and any transition arrangements with Transport for NSW.
-
Check current rulesEnforcement
Police can seize non-compliant bikes at the roadside, and penalties can apply for using an unregistered motor vehicle on a road. Check the current penalties with Transport for NSW.
-
Check current rulesPossible future requirements
Additional requirements such as compliance plates may be proposed in future. Confirm any current or upcoming requirements with Transport for NSW.
Authoritative source: Transport for NSW - Electric bikes
VIC
Victoria.
Victoria has run on the federal EN 15194 standard since 2012 with no major changes. Stable, predictable, and a good baseline for what compliant e-bikes look like in Australia.
Stable
Last reviewed: March 2026
Power limit
250W
Continuous rated. Pedal-assist only. Aligned to federal road vehicle standard.
Speed cutoff
25 km/h
Motor must cut off here. No throttle assist permitted at any speed.
Licence + rego
Not required
Treated as a regular bicycle. Helmet mandatory. Lights mandatory after dusk.
What's allowed
-
EN 15194 compliant e-bikes (250W / 25 km/h pedal-assist)
Permitted on roads, bicycle lanes, shared paths, and most rail trails.
-
Cargo and longtail e-bikes within power limit
Power rating applies to motor output, not bike weight or carrying capacity.
-
Use on Victorian rail trails and Great Victorian Bike Trail
Most rail trails permit compliant e-bikes. Check individual trail signage.
What's not
-
Throttle-only e-bikes (any speed)
Throttle without pedalling is not permitted at any speed in Victoria. Walking-pace exemption from NSW does NOT apply here.
-
Bikes over 250W continuous
Considered a motorcycle. Requires registration, full motorcycle licence, and CTP insurance.
-
Riding on freeways or M roads
Same as regular bicycles - restricted from grade-separated freeways.
Recent changes
-
2024 reviewThrottle exemption rejected
Government review chose not to align with NSW's 6 km/h throttle-assist exemption. Pedal-assist only remains.
Authoritative source: VicRoads - Electric bicycles
QLD
Queensland.
Queensland follows the federal EN 15194 standard with a small concession for older 200W power-on-demand bikes. Stable rules, popular for tourist e-bike rentals on the Gold Coast and Cairns.
Stable
Last reviewed: March 2026
Power limit
250W
Continuous rated, pedal-assist. 200W power-on-demand allowance for pre-2017 imports.
Speed cutoff
25 km/h
Pedal-assist cutoff. 6 km/h throttle exemption applies to pre-2017 bikes only.
Licence + rego
Not required
Compliant bikes treated as bicycles. Helmet required. Footpath riding permitted unless signed otherwise.
What's allowed
-
EN 15194 compliant e-bikes (250W pedal-assist)
Roads, cycleways, shared paths, and most footpaths.
-
Footpath riding (unless signed otherwise)
Queensland is one of the more permissive states for footpath cycling.
-
Pre-2017 200W power-on-demand bikes
Older imports with throttle-style assist are still legal if power is limited to 200W and you're not exceeding 25 km/h on motor only.
What's not
-
Throttle bikes over 200W or 25 km/h
Pre-2017 exemption only applies up to 200W. Anything more powerful is a motorcycle.
-
Riding without a helmet
Strictly enforced. Helmet offences carry a fine - check the current amount with the Department of Transport and Main Roads (TMR).
-
Carrying passengers on a non-tandem bike
Child seats and tag-alongs OK. Doubling on a single-rider bike is not.
Authoritative source: Queensland Government - Electric bicycles
WA
Western Australia.
WA actively enforces e-bike compliance - police can seize non-compliant bikes at the roadside, and fines can apply. Check the current penalties with the Department of Transport WA. Here's how to stay legal in WA.
Enforcing
Last reviewed: April 2026
Power limit
250W
Strict EN 15194. No throttle exception. No older-bike grandfather clause.
Speed cutoff
25 km/h
Hard cutoff. Police can seize bikes that exceed during roadside testing.
Licence + rego
Not required for compliant bikes
Non-compliant bikes need motorcycle licence + registration - neither is issued for typical e-bike form factors, making them effectively un-rideable.
What's allowed
-
EN 15194 compliant e-bikes only
Bring receipts and the EN 15194 conformity certificate when riding new builds - police are spot-checking.
-
Standard cycleway and shared-path use
Once compliant, treated identically to a regular bicycle.
What's not
-
Throttle assist (any wattage, any speed)
WA is harder than most states - no walking-pace exception.
-
Bikes over 250W (including 350W / 500W / 750W imports)
Most popular grey-market imports fall here. These are being seized.
-
Removing or modifying the speed limiter
Includes firmware mods, dongle bypasses, magnet tricks. Treated as 'use of unregistered motor vehicle' - fines and seizure can apply. Check the current amount with the Department of Transport WA.
-
Riding a seized non-compliant bike home
If your bike is seized roadside, you must arrange transport. Riding it away is a separate offence.
Recent changes
-
Check current rulesActive enforcement
Police may carry out roadside checks on non-compliant e-bikes. Confirm current enforcement activity and locations with the Department of Transport WA.
-
Check current rulesPenalties
Using an unregistered motor vehicle on a road carries a fine, and seizure can apply. Check the current penalty amounts with the Department of Transport WA.
Authoritative source: Department of Transport WA - Electric bicycles
SA
South Australia.
South Australia runs the EN 15194 standard with a small concession for 200W power-on-demand bikes. Adelaide's growing cycleway network makes legal e-bikes a strong commute option.
Stable
Last reviewed: March 2026
Power limit
250W
Continuous rated. 200W power-on-demand variant also recognised.
Speed cutoff
25 km/h
Pedal-assist cutoff. Power-on-demand bikes capped at 25 km/h motor-only.
Licence + rego
Not required
Treated as a regular bicycle. Helmet required. Lights required at night and in low visibility.
What's allowed
-
EN 15194 compliant e-bikes
Full access to roads, cycleways, and shared paths.
-
200W power-on-demand bikes
Older imports with throttle assist permitted if power capped at 200W.
-
Use on Adelaide's BikeDirect cycleway network
Compliant e-bikes welcome on the city's separated cycleway corridors.
What's not
-
Throttle bikes over 200W or 25 km/h motor-only
200W exemption is the ceiling. More powerful throttle bikes are motorcycles.
-
Riding two abreast in single-lane bike paths
Same as standard bicycle rules - courtesy applies on separated paths.
-
Riding without a helmet
Helmet offences carry a fine - check the current amount with the Department for Infrastructure and Transport SA. Strictly enforced.
Authoritative source: South Australia - Electric bicycles
TAS
Tasmania.
Tasmania runs the federal standard with no surprises. Compliant e-bikes are welcome on the state's growing rail-trail network and city cycleways.
Stable
Last reviewed: March 2026
Power limit
250W
Continuous rated, pedal-assist. Federal standard.
Speed cutoff
25 km/h
Pedal-assist cutoff. No throttle exemption.
Licence + rego
Not required
Treated as a regular bicycle. Helmet mandatory. Lights mandatory after dusk and in low visibility.
What's allowed
-
EN 15194 compliant e-bikes
Full access to roads, shared paths, cycleways, and most rail trails.
-
Tasmanian Trail and rail-trail use
Most major trails permit compliant e-bikes. Check trail-specific signage.
-
Footpath riding under 12 years (and accompanying adults)
Children under 12 and one accompanying adult may ride on footpaths.
What's not
-
Throttle assist (any wattage)
Pure throttle bikes are not permitted at any speed.
-
Bikes over 250W continuous
Motorcycle classification - not practical to register or licence in typical e-bike form factor.
-
Footpath riding for adults (over 12, no child)
Adults must use roads or cycleways unless accompanying a child under 12.
Authoritative source: Tasmania - Cyclist road rules
ACT
Capital Territory.
Canberra is one of the most cycleway-integrated cities in Australia. The ACT runs the federal e-bike standard with strong path infrastructure and a permissive footpath regime.
Stable
Last reviewed: March 2026
Power limit
250W
Continuous rated, pedal-assist. EN 15194 standard.
Speed cutoff
25 km/h
Cutoff applies on roads and shared paths. 10 km/h on footpaths.
Licence + rego
Not required
Treated as a regular bicycle. Helmet required.
What's allowed
-
EN 15194 compliant e-bikes
Full access to roads, separated cycleways, and shared paths.
-
Footpath riding (10 km/h max)
ACT is one of the few jurisdictions allowing all-ages footpath cycling - provided you give way to pedestrians and stay below walking pace.
-
Civic cycle parking and end-of-trip facilities
Compliant e-bikes welcome at council and federal building cycle parking.
What's not
-
Throttle-only bikes
ACT does not recognise the older 200W power-on-demand category. Pedal-assist only.
-
Footpath speeds over 10 km/h
Stay below walking pace on footpaths. Faster speeds are for cycleways and roads.
-
Riding on Canberra's parkways and freeways
Same as regular bicycles - restricted from grade-separated freeways like the Tuggeranong Parkway.
Authoritative source: Transport Canberra - Electric bikes
NT
Northern Territory.
The NT runs the federal standard. Cycleway infrastructure is concentrated in Darwin and Alice Springs, with most riding happening on shared roads.
Stable
Last reviewed: March 2026
Power limit
250W
Continuous rated, pedal-assist. EN 15194.
Speed cutoff
25 km/h
Pedal-assist cutoff. No throttle exemption.
Licence + rego
Not required
Treated as a regular bicycle. Helmet required for under-17s; recommended for adults but not legally mandatory.
What's allowed
-
EN 15194 compliant e-bikes
Full access to roads and the limited cycleway network.
-
Adult riding without a helmet
NT is the only jurisdiction in Australia where adult helmet use is recommended but not mandatory. Strongly recommended in tropical heat regardless.
-
Footpath riding (give way to pedestrians)
Permitted statewide. Footpath cyclists must give way.
What's not
-
Throttle-only bikes
Pedal-assist only - federal standard.
-
Bikes over 250W continuous
Motorcycle classification.
-
Under-17s riding without a helmet
Legal requirement applies to riders under 17.
Authoritative source: NT Government - Cyclist road rules
Family-run out of Coolum Beach, Queensland. A 13-bike line split cleanly between EPAC road bikes and off-road machines, backed by an in-house Coolum workshop and a national network of service partners.
Founded
2023
Australian base
Coolum Beach, QLD - Unit 1, 86 Quanda Road, Coolum Beach QLD 4573
Warranty
24 months
All parts, original purchaser
Range from
$2,099
Grom EPAC to Stoke AF $5,199
Support
National
Coolum HQ + service partners
The brand
Family-run and based in Coolum Beach, Queensland, CRUZR splits its range cleanly between EPAC road bikes and off-road machines. That split is commercially useful - the public-road copy for the EPAC bikes is more disciplined than most competitors'. Component-level credibility comes from Bafang motors, Samsung batteries and safety-certification references on product pages.
The range
Grom EPAC
$2,099
250W Bafang EPAC entry point. Cleanest public-road fit.
Stoke AF
$5,199
2000W flagship. Off-road / private property only.
Hardware
- Motor (EPAC)
- 250W Bafang hub
- Battery
- 48V 20Ah Samsung
- Off-road power
- up to 2000W
- Certification
- UL 2849 / UL 2271
Warranty + returns
24 months
24 months on all parts for the original purchaser, with proof of purchase. Covers manufacturer faults and defects. Excludes ordinary wear and tear, misuse, impact, collisions, freestyle and extreme off-road use, improper assembly (unless done by CRUZR staff), poor maintenance and neglect. There is no public warranty-registration step - keep your proof of purchase and contact hello@cruzr.com.au or (07) 5211 1234; the bike is routed via Coolum HQ or the nearest service partner.
Change-of-mind returns
Change-of-mind terms were not surfaced in the reviewed material - the FAQ points to the Refund Policy. Confirm the current Refund Policy before publishing.
Compliance
EN 15194 EPAC + UL 2849 / 2271
EPAC models are supplied to align with EN 15194:2017 - 250W continuous rated, pedal-assist only, 25 km/h cut-off, and any throttle limited to 6 km/h walking pace. Product pages cite UL 2849 system and UL 2271 battery certification. Off-road models are described as intended for private property or off-road use.
Road-use caveat
Only the EPAC models are merchandised as public-road bicycles, and riders must still follow their state rules. Off-road models are not road-legal - check local law.
Why CRUZR
- Clean EPAC vs off-road split
Public-road copy for the EPAC bikes is disciplined and state-aware.
- Local Queensland service identity
In-house Coolum workshop plus a national network of service partners.
- Visible parts catalogue
Electrical and mechanical spares online: brakes, controllers, displays, throttles, batteries.
- Component credibility
Bafang motors, Samsung batteries and safety-cert references on product pages.
Common questions
- Is it road legal?
- Only the EPAC models are sold as public-road bicycles, and you still need to follow your state rules. Off-road models are for private property.
- Can I get parts?
- Yes - CRUZR sells parts online and in-store.
- Do I need local servicing?
- Yes - the warranty expects proper maintenance and regular servicing.
- Can I carry a passenger?
- Some models ship with rear pegs or two-person saddles, but road use depends on the bike's legal classification and your state rules.
Point-in-time summary from CRUZR official pages and public records (July 2026). 'Founded' reflects the CRUZR business-name registration (Mar 2023), not a stated launch year. Manufacturing country is not publicly disclosed. Verify pricing, warranty and compliance against current CRUZR pages before publishing.
Founded in Melbourne in 2018 by Pasha Golshani. An Australian e-mobility brand built on factory-direct pricing, with Melbourne and Sydney warehouses and one of the deepest spare-parts catalogues in the market.
Founded
2018
Australian base
Melbourne - Unit 18, 140-148 Chesterville Rd, Cheltenham VIC 3192. Sydney warehouse.
Warranty
2yr frame
1yr electrical
Range from
$1,861
Sale range to ~$3,264
Support
Melb + Syd
Warehouses + deep parts catalogue
The brand
DiroDi is the most transparent brand in the set on company history - founded in Melbourne in 2018 by Pasha Golshani (entity ZIMEMO Pty Ltd, active 2019). It sells value and range breadth on a factory-direct model, skipping importer, distributor and dealer margins, and claims 40,000+ riders and a 4.8/5 Google rating. Its knowledgebase and spare-parts support are among the deepest in the market.
The range
Nova
Compact commuter. Lishen 18650 lithium cells.
Vivo Gen 2
Step-through comfort build.
Primo Gen 4
All-round city model.
Rover Standard & Plus Gen 6
The icon. Samsung batteries.
Rover Pro
Top of the Rover line.
Hardware
- Motor range
- 250W-1000W
- Battery
- 36V-52V (Samsung on Rover)
- Cells (Nova)
- Lishen 18650
- Parts
- Genuine, every generation
Warranty + returns
2yr frame
Frame 2 years, electrical components 1 year. To claim, notify DiroDi of the fault with a detailed report and - if applicable - a bike-shop quote before repair or return is authorised. The official warranty form asks for name, contact, state, issue description, bike serial number, proof of purchase, and a photo or video of the issue. Contact (03) 4428 0000 / sales@dirodi.com.au.
Change-of-mind returns
14-day full refund from receipt, and returns are free, per DiroDi's own terms.
Compliance
AS 15194 (250W) + UL 2849
250W Rover / Rover Plus configurations are approved to AS 15194; 500W and 1000W variants reference UL 2849. DiroDi also publishes NSW e-micromobility information templates. Some older support and blog content still reflects earlier NSW settings.
Road-use caveat
Road-legality depends on the exact motor configuration and your state - the 250W AS 15194 variants are the cleanest fit. Higher-power variants are not treated as bicycles. Confirm current rules with your state authority.
Why DiroDi
- Transparent brand history
Named founder, Melbourne 2018, published brand timeline.
- Factory-direct pricing
Skips importer, distributor and dealer margins.
- Deep parts catalogue
Motors, controllers, displays, batteries and chargers across generations.
- Strong knowledgebase
Detailed battery-care and troubleshooting guidance.
Common questions
- Is it road legal?
- It depends on the motor configuration and your state - the 250W AS 15194 variants are the cleanest fit.
- What if I change my mind?
- DiroDi's terms say 14-day full refund and free returns.
- Can I buy genuine parts later?
- Yes - DiroDi sells genuine parts for every model and generation.
- The battery seems weak - what should I check?
- Check tyre pressure, charging habits, heat or cold exposure, cable damage, and whether you're using the original charger before lodging a support case.
Point-in-time summary from DiroDi official pages and ABN records (July 2026). Manufacturing country not publicly disclosed (factory-direct model, location unspecified). Some brand content predates current NSW rules. Verify pricing, warranty and compliance before publishing.
Created by 'two mates' to challenge what an e-bike could do and where it could go. Rugged, two-up fat-tyre builds backed by 70+ stockists and the cleanest warranty-registration and claims system in the market.
Founded
2022
Australian base
Caringbah, NSW - 13 Resolution Drive, Caringbah NSW 2229
Warranty
2yr / 10,000km
Registration activates cover
Range from
$2,490
DNA V3 to $4,490 Bagus V3 Ultra
Support
70+
Stockists + service partners
The brand
Fatboy (Fatboy Bikes Pty Ltd, ABN active Mar 2022) builds rugged, social, two-seater fat-tyre e-bikes. Its V3 line - DNA, Harlem, Scrambler and Bagus, in Performance, Ultra and EN-certified variants - is backed by the strongest aftersales structure in the set: bike registration, a claim checklist, a warranty-transfer path and 70+ stockists and servicing partners across Australia.
The range
DNA V3 Performance
$2,490
EN 15194-built. Cleanest national road story.
Harlem V3
Fat-tyre cruiser.
Scrambler V3
Scrambler-style build.
Bagus V3 Ultra
$4,490
Top of the V3 line.
Hardware
- Motor
- 250W / 500W Bafang hub
- Battery
- 48V 15Ah-52V 20Ah Samsung
- Certification
- UL 2271 / UL 2849 / EN
- Seating
- Two-up, fat tyre
Warranty + returns
2yr / 10,000km
2 years or 10,000 km on all parts and electrical components. Register the bike to activate the warranty. Claims need a detailed fault description, photo evidence with serial numbers where possible, proof of purchase or order number, and the battery key for workshop work. If you bought through a stockist, go back to that stockist first - they can lodge the claim on your behalf after diagnosis. Warranty can transfer to a second owner if the bike is registered and the original proof of purchase is kept. Covers parts and labour, but not transport or third-party service charges. Contact 0485 985 941 / support@fatboybikes.com.au.
Change-of-mind returns
7-day returns for online purchases only, return shipping at the purchaser's cost, original packaging required (no refund without it). All returns need written consent before shipping - start at hello@fatboybikes.com.au.
Compliance
NSW-certified - UL 2271 / 2849 + EN
The compliance page states all bikes meet the NSW required standards, with linked UL 2271, UL 2849 and EN certificates. SGS certificates name Fatboy Bikes Pty Ltd as certificate holder, including 500W continuous-rated EPAC configurations. The Dec 2025 legislation update said the DNA V3 was already built to EN 15194, with the V3 line transitioning to EN-compliant specs.
Road-use caveat
The DNA (EN 15194) story is the easiest nationally. Higher-power variants need careful state-by-state messaging - NSW sale certification is not the same as road-use legality in every state, especially during the transition period.
Why Fatboy
- Strongest aftersales structure
Registration, claim checklist, warranty transfer and 70+ stockists.
- Clear warranty path
2yr / 10,000km, stockist-first claims.
- Full certification trail
SGS UL and EN certificates name Fatboy as certificate holder.
- EN-certified DNA
DNA V3 built to EN 15194 - easiest to merchandise nationally.
Common questions
- How long is the warranty?
- Two years or 10,000 km.
- Do I need to register the bike?
- Yes - registration activates the warranty.
- What if I bought from a stockist?
- Start with the stockist, not head office - they can lodge the claim on your behalf after diagnosis.
- Can I transfer the warranty when I sell the bike?
- Yes, if the bike is registered and the buyer keeps the original proof of purchase.
Point-in-time summary from Fatboy official pages, linked SGS certificates and ABN records (July 2026). Manufacturing country not publicly disclosed. Verify pricing, warranty and compliance before publishing.
Born in 2024 as a tech-forward lifestyle label built around 'Electric Escape Vehicles'. The most differentiated brand on security - real-time GPS, remote motor shut-off, geofencing and app control - with an explicit caveat that it does not guarantee road-legality in every state.
Founded
2024
Australian base
Mascot, NSW - 22 Ewan St, Mascot NSW 2020
Warranty
2 years
Original purchaser, broad exclusions
Range from
$1,399
FR101 to $5,899 FR777
Support
5 states
Stockists NSW / QLD / WA / ACT / VIC
The brand
Flight Risk (Flight Risk Co Pty Ltd, ABN active Oct 2024) is the newest and most tech-forward brand in the set. It leads on connected-bike security - real-time GPS, remote motor lock, geofencing, password control, app integration and an 'ST Charger' - rather than motor and battery alone. That gives it a genuinely different merchandising angle from the fat-tyre lifestyle brands.
The range
FR101
$1,399
Entry model.
FR303
48V 20Ah Samsung. UL + EN passed.
FR505
48V 20Ah Samsung. UL + EN passed.
FR777
$5,899
Dual-motor flagship with an additional battery.
Hardware
- Motor
- 500W (dual-motor FR777)
- Battery
- 48V 20Ah Samsung
- Security
- GPS, remote lock, geofencing
- Service interval
- First 1,000 km, then 1,000 km / yearly
Warranty + returns
2 years
2 years on all e-bikes, original purchaser only. Broad exclusions: misuse, crashes, freestyle, water / storm / weather damage, debris, improper assembly, unauthorised repairs, shipping damage, wear items, missed servicing, aftermarket modifications, and units won via competitions or giveaways. There is no public registration step - keep the receipt, service to schedule, and lodge via the official warranty form. Contact 1300 358 775 / hello@flightrisk.au.
Change-of-mind returns
30 days from receipt for change of mind, only if the package is sealed, unused and in perfect condition; the refund is reduced by shipping costs. Approval required first; return to the Mascot address. Approved refunds are processed within 10 business days.
Compliance
UL passed + EN 15194 (select models)
The compliance page says FR303, FR505, FR333, FR555 and FR777 passed UL testing; the home page says EN 15194 passed for FR505, FR303, FR555 and FR333. A NSW certificate of approval exists in Flight Risk Co Pty Ltd's name.
Road-use caveat
Flight Risk's own FAQ states it does NOT guarantee that any e-bike is road-legal in your state or territory, and tells riders to check local law. Carry that caveat through to every listing - do not soften it.
Why Flight Risk
- Smart-security tech
Real-time GPS, remote motor shut-off, geofencing and password control.
- App-led control
FR Escape app integration, indicators and an ST Charger.
- Strong anti-theft story
The clearest security positioning in the set.
- Published service intervals
First service around 1,000 km, then every 1,000 km or yearly.
Common questions
- Is it road legal everywhere?
- No - Flight Risk says so itself. Check your state rules.
- How often should I service it?
- First at 1,000 km, then every 1,000 km or yearly.
- What makes it different?
- GPS, remote motor lock, geofencing, indicators and app controls.
- Can I return it if I change my mind?
- Yes, within 30 days if unopened, unused and approved first.
Point-in-time summary from Flight Risk official pages, the NSW certificate of approval and ABN records (July 2026). Founder not named on official pages. Manufacturing country not publicly disclosed. The model line varies by page (FR303 / 505 / 555 / 777 core; FR606 / 888 / 101 also surface). Verify pricing, compliance and road-legality wording before publishing.